Quality Angelfish From Our Hatchery To Your
Aquarium

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Arrival Guarantee

We guarantee live arrival. If any fish should parish through the stress of shipping, we will refund the full purchase price of your lost fish; (Shipping not included) or we will give you credit, or send replacements. If we ship replacements, you will be charged for shipping only. You must report any DOA’S (dead on arrivals) to us within 12 hours after receiving your order by email at customerservice@angelfishandmore.com or phone us at 734 237-4520.

If your shipment was delayed by the shipper for any reason, and you have DOA’S, the carrier will be at fought, and a claim must be filed with them. If special arrangements were made between you and the carrier, like having them left on your porch, then your guarantee will be void.

7 Day Guarantee

We guarantee your fish for a full 7 days after delivery. Should any fish die within this time, we will give you credit toward another purchase, or send you replacements. We do not cover any of the shipping charges. If we ship replacements you will be charged for the shipping only!

Please note:  The following must be adhered to for your guarantees to be valid.  You must sign for your order. You must take immediate delivery of your order on the first try by our shipper.  If special arrangements are made between you and the shipper, i.e. to be left on porch etc. your guarantee will be void.

• We reserve the right to request any guaranteed fish back for inspection to receive a refund, credit, or replacements.

• If we request a dead fish back for approval, we will email you instructions. (Please keep any dead fish in a zip-lock bag and in your freezer).

• Our fish are shipped healthy, Please follow all the enclosed instructions in the shipping box!

• Please, acclimate all your new fish in a cycled quarantine tank!